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Excessive use of club services is cause for non-renewal or cancellation of membership.
- If more than three (3) roadside assistance claims are made per year, the membership
will be placed on a "cash call basis," meaning: National Roadside Assurance®
will continue to arrange dispatch service for your disabled vehicle. However,
the member must pay the authorized service provider for service charges at the
time roadside is rendered and these amounts are not reimbursed by National Roadside
Assurance®.
- Family memberships are limited to a combined total of five (5) roadside assistance
claims per membership year; all other of the above provisions remains the same.
- The number of service claims will reset to zero on the anniversary date of
your membership and membership will be removed from cash call basis.
- Excessive use of club services is cause for non-renewal or cancellation. However,
your membership will notbe cancelled without prior notice.*
- Pursuant to Wisconsin state law, use of club services by Wisconsin residents
is cause for non-renewal on the member’s anniversary date, rather than
cancellation.
- National Roadside Assurance® guarantees your membership will not be cancelled
without prior written notice.
- Member benefits and dues are subject to change without notice.
- Membership is continuous and will be automatically renewed, with dues being
billed automatically on your specified billing vehicle.
- If you change your address or need to reach us for anything other than a claim
or reimbursement, call us at the toll free number listed on your membership
card, Monday through Friday between 8:00 a.m. and 5:00 p.m., and Saturday between
8:00 a.m. and 1:00 p.m. CST, or address correspondence to:
National Roadside Assurance®
Attn: Customer Service
1620 Bond Street
Naperville, IL 60563
- Members will not be required to pay any sums other than the membership fee
for membership benefits and services. Optional benefits and restrictions are
noted.
- Excessive claims can be a cause for non-renewal or cancellation of membership
(See terms and conditions).
- Services and benefits of the membership are only available in the continental
U.S., Alaska, Hawaii, Puerto Rico and Canada and for incidents occurring while
your membership is in force.
- Pursuant to Wisconsin state law, benefits and dues for Wisconsin residents
will not be changed without prior written notice and will take effect on the
renewal or anniversary date.
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