If you or your spouse lock your keys in the car or lose your keys, we’ll make arrangements for lockout service. If service in your area is unavailable we will issue you an authorization number so that you can call the nearest locksmith and be reimbursed for the cost up to $100.

How to Obtain Your Benefit Reimbursement

• Call us to obtain an authorization number.


• Call the locksmith of your choice.


• Obtain an itemized receipt for the service preformed. Please write the Authorization Number and membership number on the original paid receipt (not a photocopy) and send it within 60 days* to:

National Roadside Assurance®
Attn: Customer Service
1620 Bond St.
Naperville, IL 60563

Please Note

• The cost of making replacement keys or lock repair is not covered.


• Claims postmarked more than 60 days after the service date will not be honored.*

* No time limit for Utah and Wisconsin residents.